What’s the right approach? For that we caught up with Laszlo Bock, co-founder of Humu, whose technology combines machine learning with people science to “nudge” employees toward better work habits and unlock the potential of individuals, teams, and organizations.
Bock spent 11 years as Google’s senior vice president of people operations (equivalent to a chief human resources officer), is the author of the 2015 bestselling book Work Rules, and he had plenty to share about leading through crisis. Read on for his recommendations.