by Peter High, published on Forbes.com
12-30-2013
With the high profile issues plaguing the technical implementation of the Affordable Care Act, the gulf between those who understand healthcare and those who understand technology has been quite stark. There are precious few CIOs who have a practitioner’s perspective when it comes to healthcare. The stereotype between doctors and nurses and IT executives highlight very different qualities. The former are noted for their interpersonal skills, their ability to listen, while being generally technophobes in practice. The latter have historically been introverted problem solvers who often operated more as order takers rather than as proactive advisors. Each should take attempt to draw from the strengths of the others to become more well-rounded.
An executive who exhibits the strong qualities of each is Linda Reed because she is each. Reed is a registered nurse whose earliest experience was in that field. Unlike many of her contemporaries, she saw the transformative power of technology early on and embraced it, and then became deeply involved in it. As a result, she rose to become the CIO of Atlantic Health System. She did not leave her credentials as an RN at the door, however, drawing strength from her earlier experience. In fact, she became a CIO-plus when she added responsibilities to become the Vice President of Integrated and Behavioral Medicine & CIO of Atlantic Health System.
As Reed explains in this video interview that I conducted with her, the advantages of having experience as a healthcare practitioner and as a technology executive offers her an almost unique ability to see opportunities and threats in the business and address them in equal measure with technology solutions. If only there were more people like her assisting the President of the United States at the moment.
To see the full interview video, please visit Forbes.com
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